Status updates | Ken Cook Co. / TDS Services Incidents and maintenance reported on status page for Ken Cook Co. / TDS Services https://status.kencook.com/ en WAN1 edge and WAN1 LB are down https://status.kencook.com/incident/1106420 Wed, 28 Oct 2026 06:41:23 -0000 https://status.kencook.com/incident/1106420#a508c4dea5b7016996943def2354e591ce13b0f0e8c63048fdc90935192031b3 Incident WAN1 edge and WAN1 LB recovered. WAN1 edge and WAN1 LB are down https://status.kencook.com/incident/1106420 Wed, 28 Oct 2026 06:39:23 -0000 https://status.kencook.com/incident/1106420#c5be0385b28920c948db997b65d41862367fa04c4f0f174f24425e3b75719d12 Incident WAN1 edge and WAN1 LB went down. CoreInterface is down https://status.kencook.com/incident/1075540 Sun, 27 Sep 2026 16:49:13 -0000 https://status.kencook.com/incident/1075540#49c893b88b9d5342d9b97df194fe483c9755b13276454802322c7c4a4c2909e2 Incident CoreInterface recovered. CoreInterface is down https://status.kencook.com/incident/1075540 Sun, 27 Sep 2026 16:25:43 -0000 https://status.kencook.com/incident/1075540#b1d74c0b474367fcd269c93b176212d67ef0434111cbbd1c9f658df0a597ee9d Incident CoreInterface went down. CoreInterface is down https://status.kencook.com/incident/975533 Thu, 23 Jul 2026 18:02:58 -0000 https://status.kencook.com/incident/975533#927cfbf2bc976cd5456576c35b83b6859f7bd8ae0d4c7ec88295bbebfe2d011e Incident CoreInterface recovered. CoreInterface is down https://status.kencook.com/incident/975533 Thu, 23 Jul 2026 17:50:06 -0000 https://status.kencook.com/incident/975533#ae03dbe6dddf8044df3392b6a99aef605b32cdda34a2400db4ccb28f9118d9e6 Incident CoreInterface went down. CoreInterface is down https://status.kencook.com/incident/964884 Wed, 15 Jul 2026 14:37:06 -0000 https://status.kencook.com/incident/964884#11f7255d3d66c1152317fffb6ce200dc4763aa0afcb50ddb95337a78c58de5a7 Incident CoreInterface recovered. CoreInterface is down https://status.kencook.com/incident/964884 Wed, 15 Jul 2026 14:27:37 -0000 https://status.kencook.com/incident/964884#ace1aafb4cf079c84c5cb6f8f8e95ff5da489b1d0fc6e47d519cd197c50ba761 Incident CoreInterface went down. MAIL WAN2 is down https://status.kencook.com/incident/931009 Mon, 22 Jun 2026 08:48:56 -0000 https://status.kencook.com/incident/931009#41fd3d9ca0257e5e5c1b176a36273157fa8bf6275e4cad1f81a27d93b35be5f1 Incident MAIL WAN2 recovered. MAIL WAN2 is down https://status.kencook.com/incident/931009 Mon, 22 Jun 2026 08:48:24 -0000 https://status.kencook.com/incident/931009#35ea16fae06fc26f2851cdeb5d277c4aad3fd3e820b94244044f3462830dfb66 Incident MAIL WAN2 went down. CoreInterface is down https://status.kencook.com/incident/921286 Thu, 11 Jun 2026 21:28:08 -0000 https://status.kencook.com/incident/921286#480bb2f56e01fd210a1a465a3914cdfdf6933f2e1aed569d3a34fc393a3e9fa2 Incident CoreInterface recovered. CoreInterface is down https://status.kencook.com/incident/921286 Thu, 11 Jun 2026 21:00:39 -0000 https://status.kencook.com/incident/921286#ab70e6f0404bd6a4eadd8be890bcf14fdfbe598c938eadc485a488903db68cb9 Incident CoreInterface went down. Maintenance: ATT fiber maintenance scheduled. https://status.kencook.com/maintenance/898902 Mon, 18 May 2026 17:18:08 -0000 https://status.kencook.com/incident/898902#c2d1827edf1fc4b9011f9a95b3d6df77cdfe19f26d77794f1b65b014b9d1feb1 Maintenance ATT fiber maintenance scheduled. Maintenance: Spectrum maintenance https://status.kencook.com/maintenance/882178 Tue, 28 Apr 2026 15:10:30 -0000 https://status.kencook.com/incident/882178#dedcb75b30a2fa988b0e648fa39b0cbc092a0973b21040194165e2d6235e6779 Maintenance Spectrum fiber maintenance scheduled. CoreInterface is down https://status.kencook.com/incident/855899 Tue, 24 Mar 2026 01:04:12 -0000 https://status.kencook.com/incident/855899#41da9f814ed485b3a2b219dab1d14b2be2a285116dce296907672f3bad63359e Incident CoreInterface recovered. CoreInterface is down https://status.kencook.com/incident/855899 Tue, 24 Mar 2026 00:59:34 -0000 https://status.kencook.com/incident/855899#ccba3738bde5f6be47e1fcc3437c56927c7cc945cc4083308350f4c41cc624b4 Incident CoreInterface went down. WAN2 LB, WAN2 edge, and 1 other service are down https://status.kencook.com/incident/827060 Tue, 17 Feb 2026 06:38:52 -0000 https://status.kencook.com/incident/827060#57df8644d1b2a307b2c7a2627831b01083bb3392ff0fd056b56858e35aca783f Incident MAIL WAN2 recovered. WAN2 LB, WAN2 edge, and 1 other service are down https://status.kencook.com/incident/827060 Tue, 17 Feb 2026 06:38:36 -0000 https://status.kencook.com/incident/827060#d60a7f19bb1ba23f3e4de0b2cf1d6b8d4cded8748e55c28fa0dec7b1fbd2797d Incident WAN2 LB recovered. WAN2 LB, WAN2 edge, and 1 other service are down https://status.kencook.com/incident/827060 Tue, 17 Feb 2026 06:37:59 -0000 https://status.kencook.com/incident/827060#8559f27dab4cd138b5b3a8c3ebd2d781c8f4d15397dbd31ef605383df68d1a79 Incident WAN2 edge recovered. WAN2 LB, WAN2 edge, and 1 other service are down https://status.kencook.com/incident/827060 Tue, 17 Feb 2026 06:37:30 -0000 https://status.kencook.com/incident/827060#f1769a357d4f295e2a8c358da41147a17b0c2a67877ba59f591b5d7e50047a6c Incident MAIL WAN2 went down. WAN2 LB, WAN2 edge, and 1 other service are down https://status.kencook.com/incident/827060 Tue, 17 Feb 2026 06:35:49 -0000 https://status.kencook.com/incident/827060#c92f46bc906fef99ec3181e99404605ed091553421849bce0610b92d9c98a62a Incident WAN2 LB went down. WAN2 LB, WAN2 edge, and 1 other service are down https://status.kencook.com/incident/827060 Tue, 17 Feb 2026 06:35:37 -0000 https://status.kencook.com/incident/827060#eded8a5ba0be405f38577a75e5c87cd4cd22322b20cb3d62341c96e83b8b26fc Incident WAN2 edge went down. MAIL WAN2 and CoreInterface are down https://status.kencook.com/incident/772552 Sun, 23 Nov 2025 10:05:16 -0000 https://status.kencook.com/incident/772552#a8eb87ec480dff7f64a962b044684089630461647c1c8ae31998d803b2c41df6 Incident CoreInterface recovered. MAIL WAN2 and CoreInterface are down https://status.kencook.com/incident/772552 Sun, 23 Nov 2025 10:04:57 -0000 https://status.kencook.com/incident/772552#ec63e8384158d39ad997007112e6a505497237478c719beaadcddd28926a9f14 Incident CoreInterface went down and MAIL WAN2 recovered. MAIL WAN2 and CoreInterface are down https://status.kencook.com/incident/772552 Sun, 23 Nov 2025 10:03:59 -0000 https://status.kencook.com/incident/772552#e2f08b6fac79b62fad6f67a8a79a0e48c99b41d2d03cf0704e52d20eae7bbf83 Incident MAIL WAN2 went down. CoreInterface is down https://status.kencook.com/incident/734928 Tue, 30 Sep 2025 11:23:21 -0000 https://status.kencook.com/incident/734928#d73ee1802f9f1ad3632b5f5aaeb45b0cc1cc2d34df20a687d7cce61399567422 Incident CoreInterface recovered. CoreInterface is down https://status.kencook.com/incident/734928 Tue, 30 Sep 2025 11:06:24 -0000 https://status.kencook.com/incident/734928#3a9b177f9cbd203dcc7ec97ddfe1bb05acc5047c1e73346ec8ac9957925e54fe Incident CoreInterface went down. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/721608 Wed, 10 Sep 2025 05:35:27 -0000 https://status.kencook.com/incident/721608#97554b0144f2d0162211b48da28574bd43e4a55e21d734cdf473c3d9153dad06 Incident WAN1 edge, WAN1 LB, and MAIL WAN1 recovered. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/721608 Wed, 10 Sep 2025 05:14:07 -0000 https://status.kencook.com/incident/721608#0569ce4cf6f86242807c9ecb9f24586777a0bc79416242afc607df0866d1d016 Incident MAIL WAN1 went down. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/721608 Wed, 10 Sep 2025 05:10:25 -0000 https://status.kencook.com/incident/721608#a2eb183ce4c1c9cdf8bcc65a443938a34f368ef8d4ac997ed9c2ee955c01369b Incident WAN1 LB went down. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/721608 Wed, 10 Sep 2025 05:10:11 -0000 https://status.kencook.com/incident/721608#b69b22e7bd5dccc5e9e56461dc7889a6bd314aef492ff2ce581dbf2815e48efc Incident WAN1 edge went down. WAN2 LB, WAN2 edge, and 1 other service are down https://status.kencook.com/incident/706435 Fri, 15 Aug 2025 05:18:05 -0000 https://status.kencook.com/incident/706435#fd2ee0e743ceffa25eccbf8d4525aab6cdc9775b975a4bf5ed2ff0b57dc9cb04 Incident WAN2 edge, WAN2 LB, and MAIL WAN2 recovered. WAN2 LB, WAN2 edge, and 1 other service are down https://status.kencook.com/incident/706435 Fri, 15 Aug 2025 05:15:36 -0000 https://status.kencook.com/incident/706435#76d4eaf4349766a24cdbbbefc50315d4bd52684423c5f5da3db10d80c3c3f7c6 Incident MAIL WAN2 went down. WAN2 LB, WAN2 edge, and 1 other service are down https://status.kencook.com/incident/706435 Fri, 15 Aug 2025 05:14:20 -0000 https://status.kencook.com/incident/706435#614660635e7b213a5b0d7806bb3bd33f845627fb282c02957cfa5584e5c64714 Incident WAN2 edge and WAN2 LB went down. WAN1 edge and WAN1 LB are down https://status.kencook.com/incident/619879 Tue, 15 Jul 2025 07:33:36 -0000 https://status.kencook.com/incident/619879#a37467b727c568ce15738f1ed9d1bc3d091b840637d7a7046ea47574506938bb Incident WAN1 edge and WAN1 LB recovered. WAN1 edge and WAN1 LB are down https://status.kencook.com/incident/619879 Tue, 15 Jul 2025 07:33:03 -0000 https://status.kencook.com/incident/619879#cd29fc452e5edbd89d96159c2f068dec4557686bb5c179bde10a90461f737ecf Incident WAN1 LB went down. WAN1 edge and WAN1 LB are down https://status.kencook.com/incident/619879 Tue, 15 Jul 2025 07:32:37 -0000 https://status.kencook.com/incident/619879#dea000c50badc985dffc7008f64ac592a522a040ef13ab71ebba7f8b002c0a85 Incident WAN1 edge went down. CoreInterface is down https://status.kencook.com/incident/566339 Thu, 15 May 2025 18:49:38 -0000 https://status.kencook.com/incident/566339#bc8a523699e7a9f266196d8f073a40e4a279c41f9d214a2272fe8d8b79902298 Incident CoreInterface recovered. CoreInterface is down https://status.kencook.com/incident/566339 Thu, 15 May 2025 18:47:33 -0000 https://status.kencook.com/incident/566339#0dd0f32772baa3cd538009fb7194b908bcb62d171cb19235948e7971d83f9901 Incident CoreInterface went down. WAN1 edge is down https://status.kencook.com/incident/563477 Wed, 14 May 2025 03:48:57 -0000 https://status.kencook.com/incident/563477#21d9de8dc0f5b14809faa85072e0b6e3bd846c3beaf18fde756f1e3f7ce0c32b Incident WAN1 edge recovered. WAN1 edge is down https://status.kencook.com/incident/563477 Wed, 14 May 2025 03:22:10 -0000 https://status.kencook.com/incident/563477#f56a34c6ef6416017b573e7d90bccba436c17a109b26f2fcd9f3700d67d2c34d Incident WAN1 edge went down. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/557191 Tue, 06 May 2025 06:56:29 -0000 https://status.kencook.com/incident/557191#ae734a4f7d85004f8aeb837d6cc052a4031c3cee4c036a6ad078de568b7a1e25 Incident WAN1 edge, WAN1 LB, and MAIL WAN1 recovered. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/557191 Tue, 06 May 2025 06:45:24 -0000 https://status.kencook.com/incident/557191#f0efbb10664657769bb34aa854bf3e74dcc07895e2473cad77252b2d9d15c4fb Incident MAIL WAN1 went down. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/557191 Tue, 06 May 2025 06:41:44 -0000 https://status.kencook.com/incident/557191#d6412e79294687882df163bdd38c8e49c61977ec60455ae04f2cb799394ca738 Incident WAN1 edge and WAN1 LB went down. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/557191 Tue, 06 May 2025 06:26:35 -0000 https://status.kencook.com/incident/557191#67c106a8c8bc2ae1e111406b4d3a8e84dbd5b496794841ef55432715e39164b4 Incident MAIL WAN1 recovered. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/557191 Tue, 06 May 2025 06:26:27 -0000 https://status.kencook.com/incident/557191#82f831c02cbaa051681c34888cb4475ee2c6ad603bce76ad563aeb11355e7367 Incident WAN1 edge and WAN1 LB recovered. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/557191 Tue, 06 May 2025 06:14:53 -0000 https://status.kencook.com/incident/557191#8b2f78df4f945288325bd0491ab65cd668c6f1ad60b72c088f1da968c525c121 Incident MAIL WAN1 went down. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/557191 Tue, 06 May 2025 06:11:18 -0000 https://status.kencook.com/incident/557191#e0cda04a9a2046646ca55011072a89b87e48c7872b986faa08247c9f27d0123e Incident WAN1 LB went down. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/557191 Tue, 06 May 2025 06:11:04 -0000 https://status.kencook.com/incident/557191#795343245dc829413e73525850a0ee20bf8dce2b9104d14320830c01c17d255c Incident WAN1 edge went down. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/557191 Tue, 06 May 2025 05:47:11 -0000 https://status.kencook.com/incident/557191#11edcfa8221ff705378758f4f188a830d0d787debb16f40edc5b32306fa3e8b6 Incident WAN1 LB recovered. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/557191 Tue, 06 May 2025 05:47:04 -0000 https://status.kencook.com/incident/557191#29132b35a83aeee83c846143a4f20abb95781cb458e368b126aa8ef60f200932 Incident WAN1 edge and MAIL WAN1 recovered. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/557191 Tue, 06 May 2025 05:37:23 -0000 https://status.kencook.com/incident/557191#881c95c12f6dcb47ff9f8ef4c413037f689c861302a98de42cad4a39cd80a53a Incident MAIL WAN1 went down. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/557191 Tue, 06 May 2025 05:33:24 -0000 https://status.kencook.com/incident/557191#822ef2901ba31cf32fe915970bfe1f86c02dec32d33f018f46f2659d90b53534 Incident WAN1 edge and WAN1 LB went down. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/554336 Wed, 30 Apr 2025 11:06:23 -0000 https://status.kencook.com/incident/554336#2eeb7211892d329a77c2366123df257438292eba48ffa248b708ebf07e50c1e0 Incident WAN1 LB recovered. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/554336 Wed, 30 Apr 2025 11:06:14 -0000 https://status.kencook.com/incident/554336#3d4cca9144ff47210755e6ab18c99416938c1f1c24e1887091d0551c94beb374 Incident WAN1 edge and MAIL WAN1 recovered. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/554336 Wed, 30 Apr 2025 11:01:13 -0000 https://status.kencook.com/incident/554336#59b08206a236de292e1c8085e727a35d348b21081e4aa69913bf10cbe08117d2 Incident MAIL WAN1 went down. WAN1 edge, WAN1 LB, and 1 other service are down https://status.kencook.com/incident/554336 Wed, 30 Apr 2025 10:57:02 -0000 https://status.kencook.com/incident/554336#cc500f1b6e8aff341ef7a16cd6d855c47d2d57ae3f0d702984be7dc070cc46ec Incident WAN1 edge and WAN1 LB went down. WAN2 LB and Secure FTP are down https://status.kencook.com/incident/542886 Thu, 10 Apr 2025 05:34:48 -0000 https://status.kencook.com/incident/542886#40903b04bbd882a0d9eac6fe08ae86a55b9c330efb1578fdba4531b7dd923df6 Incident WAN2 LB recovered. WAN2 LB and Secure FTP are down https://status.kencook.com/incident/542886 Thu, 10 Apr 2025 05:27:34 -0000 https://status.kencook.com/incident/542886#7551e010756d4aa1d102b3b8b8550441744f30e2f1e464839b3e7a8022da5d34 Incident WAN2 LB went down. WAN2 LB and Secure FTP are down https://status.kencook.com/incident/542886 Thu, 10 Apr 2025 05:21:10 -0000 https://status.kencook.com/incident/542886#a7c135e74c49694e2ccad752ebe0dca4ac52371c351863efa27f1b57ad6de5df Incident WAN2 LB recovered. WAN2 LB and Secure FTP are down https://status.kencook.com/incident/542886 Thu, 10 Apr 2025 03:19:44 -0000 https://status.kencook.com/incident/542886#9eb7cc0e5a0a19b2c1d79037cd978ee2aa594c048225d56a015675797a272075 Incident Secure FTP recovered. WAN2 LB and Secure FTP are down https://status.kencook.com/incident/542886 Thu, 10 Apr 2025 03:09:20 -0000 https://status.kencook.com/incident/542886#fa7da10696cdb12e235e1c589210b7ea1cd5a69b763872acb17519a2e8a08997 Incident WAN2 LB and Secure FTP went down. MAIL WAN2 is down https://status.kencook.com/incident/534965 Wed, 26 Mar 2025 14:50:51 -0000 https://status.kencook.com/incident/534965#89f42d5b1215f6962de4ac70d19cb29aba319cce66b0733d320a5f3103efe523 Incident MAIL WAN2 recovered. MAIL WAN2 is down https://status.kencook.com/incident/534965 Wed, 26 Mar 2025 14:50:29 -0000 https://status.kencook.com/incident/534965#2852593030ea8d57431c89cf820ffb61521fa2014ca7476d84816c6bf7d273b6 Incident MAIL WAN2 went down. Maintenance: Firewall upgrade https://status.kencook.com/maintenance/513037 Fri, 14 Feb 2025 16:44:18 -0000 https://status.kencook.com/incident/513037#799fd865755508da47ed4fc54174026424c37f5ef8a755a67c0ebab5b6953ef8 Maintenance We will be performing scheduled maintenance on Wednesday, April 9th at 8:00 PM CDT. We expect maintenance to be completed at or before 10 pm CDT. During this time, we will be installing new firewalls to improve security and redundancy. www.kencook.com and Secure FTP are down https://status.kencook.com/incident/494419 Sat, 11 Jan 2025 21:07:32 -0000 https://status.kencook.com/incident/494419#9576adc7f2ca1ab30ca64a91251fc0f8e7fc76a20054ffaed32375fe5b76106d Incident Secure FTP recovered. www.kencook.com and Secure FTP are down https://status.kencook.com/incident/494419 Sat, 11 Jan 2025 20:52:31 -0000 https://status.kencook.com/incident/494419#6a5f76a8fd0a4fc162bf31b64e49d91fd358d1202ca3f1bcb5b85b3ef6313748 Incident Secure FTP went down.